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You may receive a satisfaction survey after you have visited a health care setting. This survey is important to those who have sent it because it gets your perspective on care and gives valuable feedback.

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Washington state hospitals reduced the readmission rate by 27% in just 2 years—that means 11,700 fewer people went back into the hospital after they were discharged. It saved the health care system $112 million. (LEAPT)

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