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Astria Regional Medical Center

Yakima County | 98902 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
63%
Goal: 100 Avg: 71 Min: 0
Sample Size: 181/288
from 07/01/18 to 06/30/19
Results are based on a shorter time period than required.
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Patient Satisfaction - Patients Recommend ?
63%
Goal: 100 Avg: 71 Min: 0
Sample Size: 181/288
from 07/01/18 to 06/30/19
Results are based on a shorter time period than required.
more info >
Patient Satisfaction - Nurse Communication ?
71%
Goal: 100 Avg: 79 Min: 0
Sample Size: 204/288
from 07/01/18 to 06/30/19
Results are based on a shorter time period than required.
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Patient Satisfaction - Doctor Communication ?
77%
Goal: 100 Avg: 80 Min: 0
Sample Size: 222/288
from 07/01/18 to 06/30/19
Results are based on a shorter time period than required.
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Patient Satisfaction - Staff Responsiveness ?
57%
Goal: 100 Avg: 68 Min: 0
Sample Size: 164/288
from 07/01/18 to 06/30/19
Results are based on a shorter time period than required.
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Patient Satisfaction - Staff Explained Medicine ?
60%
Goal: 100 Avg: 64 Min: 0
Sample Size: 173/288
from 07/01/18 to 06/30/19
Results are based on a shorter time period than required.
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Patient Satisfaction - Room Cleanliness ?
72%
Goal: 100 Avg: 75 Min: 0
Sample Size: 207/288
from 07/01/18 to 06/30/19
Results are based on a shorter time period than required.
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Patient Satisfaction - Quiet at Night ?
50%
Goal: 100 Avg: 54 Min: 0
Sample Size: 144/288
from 07/01/18 to 06/30/19
Results are based on a shorter time period than required.
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Patient Satisfaction - Provided Discharge Instructions ?
85%
Goal: 100 Avg: 88 Min: 0
Sample Size: 245/288
from 07/01/18 to 06/30/19
Results are based on a shorter time period than required.
more info >
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Patient Tip

Some tests, medications and procedures ordered may not be necessary and even cause harm. Ask your doctor if what they are ordering is necessary or if there are any alternatives.  Learn more about Choosing Wisely.

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Did You Know?

Things that make the biggest difference in a woman’s satisfaction with her maternity experience are: having good support from her caregivers, having a high-quality relationship with her caregivers, and being involved in decision-making about her care.

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