Washington Hospital Quality
A service of the Washington State Hospital Association

Coulee Medical Center

Grant County | 99133 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
73%
Goal: 100 Avg: 71 Min: 0
Sample Size: 63/86
from 07/01/18 to 06/30/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Patients Recommend ?
73%
Goal: 100 Avg: 71 Min: 0
Sample Size: 63/86
from 07/01/18 to 06/30/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Nurse Communication ?
83%
Goal: 100 Avg: 79 Min: 0
Sample Size: 71/86
from 07/01/18 to 06/30/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Doctor Communication ?
86%
Goal: 100 Avg: 80 Min: 0
Sample Size: 74/86
from 07/01/18 to 06/30/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Staff Responsiveness ?
75%
Goal: 100 Avg: 67 Min: 0
Sample Size: 65/86
from 07/01/18 to 06/30/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Staff Explained Medicine ?
79%
Goal: 100 Avg: 64 Min: 0
Sample Size: 68/86
from 07/01/18 to 06/30/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Room Cleanliness ?
81%
Goal: 100 Avg: 75 Min: 0
Sample Size: 70/86
from 07/01/18 to 06/30/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Quiet at Night ?
62%
Goal: 100 Avg: 54 Min: 0
Sample Size: 53/86
from 07/01/18 to 06/30/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Provided Discharge Instructions ?
91%
Goal: 100 Avg: 88 Min: 0
Sample Size: 78/86
from 07/01/18 to 06/30/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >