Washington Hospital Quality
A service of the Washington State Hospital Association

Kadlec Regional Medical Center

Benton County | 99352 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
74%
Goal: 100 Avg: 71 Min: 0
Sample Size: 545/737
from 01/01/19 to 12/31/19
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Patient Satisfaction - Patients Recommend ?
78%
Goal: 100 Avg: 71 Min: 0
Sample Size: 575/737
from 01/01/19 to 12/31/19
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Patient Satisfaction - Nurse Communication ?
81%
Goal: 100 Avg: 79 Min: 0
Sample Size: 597/737
from 01/01/19 to 12/31/19
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Patient Satisfaction - Doctor Communication ?
80%
Goal: 100 Avg: 80 Min: 0
Sample Size: 590/737
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Responsiveness ?
65%
Goal: 100 Avg: 68 Min: 0
Sample Size: 479/737
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Explained Medicine ?
63%
Goal: 100 Avg: 64 Min: 0
Sample Size: 464/737
from 01/01/19 to 12/31/19
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Patient Satisfaction - Room Cleanliness ?
76%
Goal: 100 Avg: 75 Min: 0
Sample Size: 560/737
from 01/01/19 to 12/31/19
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Patient Satisfaction - Quiet at Night ?
55%
Goal: 100 Avg: 54 Min: 0
Sample Size: 405/737
from 01/01/19 to 12/31/19
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Patient Satisfaction - Provided Discharge Instructions ?
88%
Goal: 100 Avg: 88 Min: 0
Sample Size: 649/737
from 01/01/19 to 12/31/19
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