Washington Hospital Quality
A service of the Washington State Hospital Association

Lourdes Medical Center

Franklin County | 99301 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
71%
Goal: 100 Avg: 71 Min: 0
Sample Size: 456/642
from 01/01/19 to 12/31/19
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Patient Satisfaction - Patients Recommend ?
73%
Goal: 100 Avg: 71 Min: 0
Sample Size: 469/642
from 01/01/19 to 12/31/19
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Patient Satisfaction - Nurse Communication ?
78%
Goal: 100 Avg: 79 Min: 0
Sample Size: 501/642
from 01/01/19 to 12/31/19
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Patient Satisfaction - Doctor Communication ?
81%
Goal: 100 Avg: 80 Min: 0
Sample Size: 520/642
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Responsiveness ?
73%
Goal: 100 Avg: 68 Min: 0
Sample Size: 469/642
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Explained Medicine ?
65%
Goal: 100 Avg: 64 Min: 0
Sample Size: 417/642
from 01/01/19 to 12/31/19
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Patient Satisfaction - Room Cleanliness ?
77%
Goal: 100 Avg: 75 Min: 0
Sample Size: 494/642
from 01/01/19 to 12/31/19
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Patient Satisfaction - Quiet at Night ?
67%
Goal: 100 Avg: 54 Min: 0
Sample Size: 430/642
from 01/01/19 to 12/31/19
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Patient Satisfaction - Provided Discharge Instructions ?
90%
Goal: 100 Avg: 88 Min: 0
Sample Size: 578/642
from 01/01/19 to 12/31/19
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