Washington Hospital Quality
A service of the Washington State Hospital Association

MultiCare Deaconess Hospital

Spokane County | 99210 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
65%
Goal: 100 Avg: 71 Min: 0
Sample Size: 1294/1990
from 01/01/19 to 12/31/19
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Patient Satisfaction - Patients Recommend ?
66%
Goal: 100 Avg: 71 Min: 0
Sample Size: 1313/1990
from 01/01/19 to 12/31/19
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Patient Satisfaction - Nurse Communication ?
75%
Goal: 100 Avg: 79 Min: 0
Sample Size: 1493/1990
from 01/01/19 to 12/31/19
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Patient Satisfaction - Doctor Communication ?
78%
Goal: 100 Avg: 80 Min: 0
Sample Size: 1552/1990
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Responsiveness ?
56%
Goal: 100 Avg: 68 Min: 0
Sample Size: 1114/1990
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Explained Medicine ?
60%
Goal: 100 Avg: 64 Min: 0
Sample Size: 1194/1990
from 01/01/19 to 12/31/19
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Patient Satisfaction - Room Cleanliness ?
69%
Goal: 100 Avg: 75 Min: 0
Sample Size: 1373/1990
from 01/01/19 to 12/31/19
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Patient Satisfaction - Quiet at Night ?
49%
Goal: 100 Avg: 54 Min: 0
Sample Size: 975/1990
from 01/01/19 to 12/31/19
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Patient Satisfaction - Provided Discharge Instructions ?
87%
Goal: 100 Avg: 88 Min: 0
Sample Size: 1731/1990
from 01/01/19 to 12/31/19
more info >