Washington Hospital Quality
A service of the Washington State Hospital Association

MultiCare Good Samaritan Hospital

Pierce County | 98372 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
67%
Goal: 100 Avg: 71 Min: 0
Sample Size: 1946/2904
from 01/01/19 to 12/31/19
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Patient Satisfaction - Patients Recommend ?
69%
Goal: 100 Avg: 71 Min: 0
Sample Size: 2004/2904
from 01/01/19 to 12/31/19
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Patient Satisfaction - Nurse Communication ?
76%
Goal: 100 Avg: 79 Min: 0
Sample Size: 2207/2904
from 01/01/19 to 12/31/19
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Patient Satisfaction - Doctor Communication ?
73%
Goal: 100 Avg: 80 Min: 0
Sample Size: 2120/2904
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Responsiveness ?
60%
Goal: 100 Avg: 68 Min: 0
Sample Size: 1742/2904
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Explained Medicine ?
60%
Goal: 100 Avg: 64 Min: 0
Sample Size: 1742/2904
from 01/01/19 to 12/31/19
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Patient Satisfaction - Room Cleanliness ?
72%
Goal: 100 Avg: 75 Min: 0
Sample Size: 2091/2904
from 01/01/19 to 12/31/19
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Patient Satisfaction - Quiet at Night ?
53%
Goal: 100 Avg: 54 Min: 0
Sample Size: 1539/2904
from 01/01/19 to 12/31/19
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Patient Satisfaction - Provided Discharge Instructions ?
86%
Goal: 100 Avg: 88 Min: 0
Sample Size: 2497/2904
from 01/01/19 to 12/31/19
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