Washington Hospital Quality
A service of the Washington State Hospital Association

Newport Hospital & Health Services

Pend Oreille County | 99156 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
79%
Goal: 100 Avg: 71 Min: 0
Sample Size: 75/95
from 07/01/18 to 06/30/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Patients Recommend ?
84%
Goal: 100 Avg: 71 Min: 0
Sample Size: 80/95
from 07/01/18 to 06/30/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Nurse Communication ?
89%
Goal: 100 Avg: 79 Min: 0
Sample Size: 85/95
from 07/01/18 to 06/30/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Doctor Communication ?
91%
Goal: 100 Avg: 80 Min: 0
Sample Size: 86/95
from 07/01/18 to 06/30/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Staff Responsiveness ?
86%
Goal: 100 Avg: 67 Min: 0
Sample Size: 82/95
from 07/01/18 to 06/30/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Staff Explained Medicine ?
78%
Goal: 100 Avg: 64 Min: 0
Sample Size: 74/95
from 07/01/18 to 06/30/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Room Cleanliness ?
83%
Goal: 100 Avg: 75 Min: 0
Sample Size: 79/95
from 07/01/18 to 06/30/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Quiet at Night ?
48%
Goal: 100 Avg: 54 Min: 0
Sample Size: 46/95
from 07/01/18 to 06/30/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Provided Discharge Instructions ?
89%
Goal: 100 Avg: 88 Min: 0
Sample Size: 85/95
from 07/01/18 to 06/30/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >