Washington Hospital Quality
A service of the Washington State Hospital Association

PeaceHealth St. John Medical Center

Cowlitz County | 98632 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
64%
Goal: 100 Avg: 71 Min: 0
Sample Size: 415/648
from 01/01/19 to 12/31/19
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Patient Satisfaction - Patients Recommend ?
57%
Goal: 100 Avg: 71 Min: 0
Sample Size: 369/648
from 01/01/19 to 12/31/19
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Patient Satisfaction - Nurse Communication ?
79%
Goal: 100 Avg: 79 Min: 0
Sample Size: 512/648
from 01/01/19 to 12/31/19
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Patient Satisfaction - Doctor Communication ?
78%
Goal: 100 Avg: 80 Min: 0
Sample Size: 505/648
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Responsiveness ?
61%
Goal: 100 Avg: 68 Min: 0
Sample Size: 395/648
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Explained Medicine ?
66%
Goal: 100 Avg: 64 Min: 0
Sample Size: 428/648
from 01/01/19 to 12/31/19
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Patient Satisfaction - Room Cleanliness ?
74%
Goal: 100 Avg: 75 Min: 0
Sample Size: 480/648
from 01/01/19 to 12/31/19
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Patient Satisfaction - Quiet at Night ?
55%
Goal: 100 Avg: 54 Min: 0
Sample Size: 356/648
from 01/01/19 to 12/31/19
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Patient Satisfaction - Provided Discharge Instructions ?
88%
Goal: 100 Avg: 88 Min: 0
Sample Size: 570/648
from 01/01/19 to 12/31/19
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