Washington Hospital Quality
A service of the Washington State Hospital Association

PMH Medical Center

Benton County | 99350 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
75%
Goal: 100 Avg: 71 Min: 0
Sample Size: 308/411
from 01/01/19 to 12/31/19
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Patient Satisfaction - Patients Recommend ?
75%
Goal: 100 Avg: 71 Min: 0
Sample Size: 308/411
from 01/01/19 to 12/31/19
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Patient Satisfaction - Nurse Communication ?
80%
Goal: 100 Avg: 79 Min: 0
Sample Size: 329/411
from 01/01/19 to 12/31/19
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Patient Satisfaction - Doctor Communication ?
82%
Goal: 100 Avg: 80 Min: 0
Sample Size: 337/411
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Responsiveness ?
70%
Goal: 100 Avg: 68 Min: 0
Sample Size: 288/411
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Explained Medicine ?
66%
Goal: 100 Avg: 64 Min: 0
Sample Size: 271/411
from 01/01/19 to 12/31/19
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Patient Satisfaction - Room Cleanliness ?
72%
Goal: 100 Avg: 75 Min: 0
Sample Size: 296/411
from 01/01/19 to 12/31/19
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Patient Satisfaction - Quiet at Night ?
59%
Goal: 100 Avg: 54 Min: 0
Sample Size: 242/411
from 01/01/19 to 12/31/19
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Patient Satisfaction - Provided Discharge Instructions ?
89%
Goal: 100 Avg: 88 Min: 0
Sample Size: 366/411
from 01/01/19 to 12/31/19
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