Washington Hospital Quality
A service of the Washington State Hospital Association

Providence Centralia Hospital

Lewis County | 98531 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
68%
Goal: 100 Avg: 71 Min: 0
Sample Size: 475/698
from 07/01/18 to 06/30/19
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Patient Satisfaction - Patients Recommend ?
66%
Goal: 100 Avg: 71 Min: 0
Sample Size: 461/698
from 07/01/18 to 06/30/19
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Patient Satisfaction - Nurse Communication ?
82%
Goal: 100 Avg: 79 Min: 0
Sample Size: 572/698
from 07/01/18 to 06/30/19
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Patient Satisfaction - Doctor Communication ?
80%
Goal: 100 Avg: 80 Min: 0
Sample Size: 558/698
from 07/01/18 to 06/30/19
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Patient Satisfaction - Staff Responsiveness ?
67%
Goal: 100 Avg: 67 Min: 0
Sample Size: 468/698
from 07/01/18 to 06/30/19
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Patient Satisfaction - Staff Explained Medicine ?
68%
Goal: 100 Avg: 64 Min: 0
Sample Size: 475/698
from 07/01/18 to 06/30/19
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Patient Satisfaction - Room Cleanliness ?
69%
Goal: 100 Avg: 75 Min: 0
Sample Size: 482/698
from 07/01/18 to 06/30/19
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Patient Satisfaction - Quiet at Night ?
50%
Goal: 100 Avg: 54 Min: 0
Sample Size: 349/698
from 07/01/18 to 06/30/19
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Patient Satisfaction - Provided Discharge Instructions ?
89%
Goal: 100 Avg: 88 Min: 0
Sample Size: 621/698
from 07/01/18 to 06/30/19
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