Washington Hospital Quality
A service of the Washington State Hospital Association

Providence Centralia Hospital

Lewis County | 98531 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
66%
Goal: 100 Avg: 71 Min: 0
Sample Size: 417/632
from 01/01/19 to 12/31/19
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Patient Satisfaction - Patients Recommend ?
63%
Goal: 100 Avg: 71 Min: 0
Sample Size: 398/632
from 01/01/19 to 12/31/19
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Patient Satisfaction - Nurse Communication ?
80%
Goal: 100 Avg: 79 Min: 0
Sample Size: 506/632
from 01/01/19 to 12/31/19
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Patient Satisfaction - Doctor Communication ?
80%
Goal: 100 Avg: 80 Min: 0
Sample Size: 506/632
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Responsiveness ?
67%
Goal: 100 Avg: 68 Min: 0
Sample Size: 423/632
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Explained Medicine ?
68%
Goal: 100 Avg: 64 Min: 0
Sample Size: 430/632
from 01/01/19 to 12/31/19
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Patient Satisfaction - Room Cleanliness ?
67%
Goal: 100 Avg: 75 Min: 0
Sample Size: 423/632
from 01/01/19 to 12/31/19
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Patient Satisfaction - Quiet at Night ?
48%
Goal: 100 Avg: 54 Min: 0
Sample Size: 303/632
from 01/01/19 to 12/31/19
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Patient Satisfaction - Provided Discharge Instructions ?
89%
Goal: 100 Avg: 88 Min: 0
Sample Size: 562/632
from 01/01/19 to 12/31/19
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