Washington Hospital Quality
A service of the Washington State Hospital Association

Providence Holy Family Hospital

Spokane County | 99208 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
69%
Goal: 100 Avg: 71 Min: 0
Sample Size: 587/851
from 01/01/19 to 12/31/19
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Patient Satisfaction - Patients Recommend ?
71%
Goal: 100 Avg: 71 Min: 0
Sample Size: 604/851
from 01/01/19 to 12/31/19
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Patient Satisfaction - Nurse Communication ?
78%
Goal: 100 Avg: 79 Min: 0
Sample Size: 664/851
from 01/01/19 to 12/31/19
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Patient Satisfaction - Doctor Communication ?
78%
Goal: 100 Avg: 80 Min: 0
Sample Size: 664/851
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Responsiveness ?
58%
Goal: 100 Avg: 68 Min: 0
Sample Size: 494/851
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Explained Medicine ?
59%
Goal: 100 Avg: 64 Min: 0
Sample Size: 502/851
from 01/01/19 to 12/31/19
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Patient Satisfaction - Room Cleanliness ?
72%
Goal: 100 Avg: 75 Min: 0
Sample Size: 613/851
from 01/01/19 to 12/31/19
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Patient Satisfaction - Quiet at Night ?
56%
Goal: 100 Avg: 54 Min: 0
Sample Size: 477/851
from 01/01/19 to 12/31/19
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Patient Satisfaction - Provided Discharge Instructions ?
87%
Goal: 100 Avg: 88 Min: 0
Sample Size: 740/851
from 01/01/19 to 12/31/19
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