Washington Hospital Quality
A service of the Washington State Hospital Association

Providence Sacred Heart Medical Center & Children's Hospital

Spokane County | 99204 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
71%
Goal: 100 Avg: 71 Min: 0
Sample Size: 579/815
from 01/01/19 to 12/31/19
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Patient Satisfaction - Patients Recommend ?
77%
Goal: 100 Avg: 71 Min: 0
Sample Size: 628/815
from 01/01/19 to 12/31/19
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Patient Satisfaction - Nurse Communication ?
80%
Goal: 100 Avg: 79 Min: 0
Sample Size: 652/815
from 01/01/19 to 12/31/19
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Patient Satisfaction - Doctor Communication ?
81%
Goal: 100 Avg: 80 Min: 0
Sample Size: 660/815
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Responsiveness ?
65%
Goal: 100 Avg: 68 Min: 0
Sample Size: 530/815
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Explained Medicine ?
61%
Goal: 100 Avg: 64 Min: 0
Sample Size: 497/815
from 01/01/19 to 12/31/19
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Patient Satisfaction - Room Cleanliness ?
70%
Goal: 100 Avg: 75 Min: 0
Sample Size: 571/815
from 01/01/19 to 12/31/19
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Patient Satisfaction - Quiet at Night ?
44%
Goal: 100 Avg: 54 Min: 0
Sample Size: 359/815
from 01/01/19 to 12/31/19
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Patient Satisfaction - Provided Discharge Instructions ?
87%
Goal: 100 Avg: 88 Min: 0
Sample Size: 709/815
from 01/01/19 to 12/31/19
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