Washington Hospital Quality
A service of the Washington State Hospital Association

Providence St. Joseph's Hospital

Stevens County | 99109 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
86%
Goal: 100 Avg: 71 Min: 0
Sample Size: 46/54
from 01/01/19 to 12/31/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Patients Recommend ?
83%
Goal: 100 Avg: 71 Min: 0
Sample Size: 45/54
from 01/01/19 to 12/31/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Nurse Communication ?
82%
Goal: 100 Avg: 79 Min: 0
Sample Size: 44/54
from 01/01/19 to 12/31/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Doctor Communication ?
82%
Goal: 100 Avg: 80 Min: 0
Sample Size: 44/54
from 01/01/19 to 12/31/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Staff Responsiveness ?
81%
Goal: 100 Avg: 68 Min: 0
Sample Size: 44/54
from 01/01/19 to 12/31/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Staff Explained Medicine ?
74%
Goal: 100 Avg: 64 Min: 0
Sample Size: 40/54
from 01/01/19 to 12/31/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Room Cleanliness ?
94%
Goal: 100 Avg: 75 Min: 0
Sample Size: 51/54
from 01/01/19 to 12/31/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Quiet at Night ?
61%
Goal: 100 Avg: 54 Min: 0
Sample Size: 33/54
from 01/01/19 to 12/31/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Provided Discharge Instructions ?
82%
Goal: 100 Avg: 88 Min: 0
Sample Size: 44/54
from 01/01/19 to 12/31/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >