Washington Hospital Quality
A service of the Washington State Hospital Association

Virginia Mason Memorial

Yakima County | 98902 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
57%
Goal: 100 Avg: 71 Min: 0
Sample Size: 573/1005
from 01/01/19 to 12/31/19
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Patient Satisfaction - Patients Recommend ?
64%
Goal: 100 Avg: 71 Min: 0
Sample Size: 643/1005
from 01/01/19 to 12/31/19
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Patient Satisfaction - Nurse Communication ?
71%
Goal: 100 Avg: 79 Min: 0
Sample Size: 714/1005
from 01/01/19 to 12/31/19
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Patient Satisfaction - Doctor Communication ?
76%
Goal: 100 Avg: 80 Min: 0
Sample Size: 764/1005
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Responsiveness ?
56%
Goal: 100 Avg: 68 Min: 0
Sample Size: 563/1005
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Explained Medicine ?
56%
Goal: 100 Avg: 64 Min: 0
Sample Size: 563/1005
from 01/01/19 to 12/31/19
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Patient Satisfaction - Room Cleanliness ?
67%
Goal: 100 Avg: 75 Min: 0
Sample Size: 673/1005
from 01/01/19 to 12/31/19
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Patient Satisfaction - Quiet at Night ?
43%
Goal: 100 Avg: 54 Min: 0
Sample Size: 432/1005
from 01/01/19 to 12/31/19
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Patient Satisfaction - Provided Discharge Instructions ?
87%
Goal: 100 Avg: 88 Min: 0
Sample Size: 874/1005
from 01/01/19 to 12/31/19
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